Lost Passwords

You should ensure that all new passwords are both memorable and suitably secure. If you do forget your password, please see below who to contact, to reset this for you.
For instructions on how to collect and change your UCS Account Passwords, please see:
[How to collect your UCS Account Password - Signup].
For instructions on how to create a strong password, please see: [How to create a strong password].
| Type of password | How to reset |
|---|---|
| MCS |
The Faculty IT Office staff are able reset this locally: visit room GS7 in the Donald McIntyre Building. Opening hours are 0845 – 1030 and 1230 – 1500. The [University Computing Service] are also able to help if required. |
|
Raven |
University Computing Service, based on floor 2 of the Cockcroft Building on the New Museums Site. user-admin@ucs.cam.ac.uk or 01223 334680. |
|
Hermes |
University Computing Service, based on floor 2 of the Cockcroft Building on the New Museums Site. user-admin@ucs.cam.ac.uk or 01223 334680. |
|
Office Machines |
The Faculty IT Office staff are able reset this locally: visit room GS7 in the Donald McIntyre Building. [Contact Information] |
